There may come a day when a national communications company offers enough money and SHENTEL sells. When that day comes you will complain even more when prices go up even higher and services decline. I admire the fact that we still have a successful family owned tele-com company. They do a great job....
You know Spanky I have always had good customer service from the Shentel employees. They are always cheerful and try to solve the problem. However they are not a family run business, that died long ago and their stock is one the good old boys of Shenandoah love to own because they know they will be certain of a profit to sell it in a monopoly market. The only problem I have with Shentel is they place the stockholder's above the product they sell since they know they "own" the market. I find myself asking everyone I encounter what they...
User123, Well said. I remember reading about the week long Internet outage you mentioned. Shentel apparently lost a (the) router which brought the service down. Amazing that they didn't have a shed full spare routers but they didn't. They claimed that they ordered a new piece of equipment from a company in Boston, MA. The storm here apparently affected the shipping in Boston as well, thus the week's delay. Now, we're talking about a very important piece of equipment. If it goes down, all customers lose service. This wasn't rocket science. But it happened for lack of common sense. Absolutely...
Well said as well Bob. They did have a spare, which was also bad, figure the odds. Just another lie they chose to tell their ignorant masses. Check the stock prices, it will surprise the un-ignorant masses what their stock is going for and keeps on increasing. But then the good old boy network in Shen. Co. would scare the rest of the world as well. At least Shen. Co. is still alive and well less than 80 miles outside of the Nation's Capitol in the early 20th century. Do not even think about getting into the 21st century in...
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