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Strasburg's outdated system 'blue screened'; new unit to cost $10,241
By Amber Marraemail@example.com
STRASBURG -- Technical difficulties with Strasburg's outdated database server will soon be resolved with a replacement unit.
Finance Director Dottie Mullins explained to the Town Council at a work session last week that problems have arisen lately due to the seven-year-old server.
Virasec, an information technology support company in Winchester, was working to add new employees to the network when Mullins said it "blue-screened."
"It just went down," she said at the Jan. 3 meeting.
Mullins was referring to the blue screen that typically comes up when a critical error occurs in a Microsoft Windows operating system.
Along with hitting snags attempting to conduct everyday business, like updating utility billing and collections, Mullins said that it did not appear that the server could handle the upgrade in utility billing software scheduled this year by Logics, a financial and utility software company.
According to Mullins, the server had not been replaced in so long because of budget constraints during the past few years.
"This is my major piece of equipment," she said.
According to a report given by Mullins at Monday's work session, the total cost for the new server will be $10,241, all of which will be taken out as a contingency expense spread across the general, water, and sewer funds.
Once purchased through Virasec, the new server should be up by Feb. 28 in order to be ready for the new Eagle utility billing program from Logics. Mullins said that the program upgrade from Logics will not cost anything because of a service agreement between the company and Strasburg.
Along with making utility payments easier to process for town staff, Mullins told the council that it will also make paying bills more accessible with online services. She hopes that the online bill payment system will be in place by next summer.