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Posted October 25, 2012 | comments Leave a comment

Shentel, police warn of deceptive emails

Daily Staff Report

A spokesman with Shentel confirmed Thursday that suspicious emails received by the Woodstock Police Department and other customers were sent as part of an apparent scam to obtain usernames and passwords.

Kevin Folk, vice president of customer service, said the company would not send out an email seeking any customers' account information, including passwords and usernames.

Folk said Shentel had received several inquiries from customers questioning the emails. The police department was one of the recipients.

Folk said people receiving such emails "should always pay attention to who's sending them and know that responsible companies such as Shentel do not ask people to respond with account information, personal information and so forth."

Woodstock Police Chief Eric Reilly said grammatical errors in the emails received at the department raised "some red flags" about their authenticity.

"Never give out your password information to anyone," Reilly said. "If you are suspicious of any correspondence, immediately contact the company directly."

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