Comcast offering Wi-Fi hot spots

Residents in Warren and Frederick counties are experiencing faster and more widely available Wi-Fi coverage, according to Comcast.

Over the past 12 years, Comcast has increased its high-speed Internet velocity 13 times, as well as providing hot spots for Comcast customers. Starting in 2012, Comcast began establishing “business hot spots” for customers in Warren and Shenandoah counties, with much coverage in and around Front Royal and Winchester.

Jamie Debole, a public relations manager with Comcast, said the Wi-Fi services come at no extra charge for business customers.

“This is a value-added feature that directly improves their patron’s experiences,” Debole said. “Patrons can surf the Internet at restaurants, cafes, bakeries, retail establishments and office waiting rooms.”

According to Debole, Comcast began offering hot spots for residential customers as well.

“Xfinity Wireless Gateways give customers the ability to have a second Wi-Fi signal in their home that is separate and distinct from their private and secure home Wi-Fi signal,” Debole said. “This second signal provides visiting Xfinity Internet customers Wi-Fi access without the need to use the homeowner’s private network password.”

Customers can access the hot spots from a list of available networks on their laptops or cell phones and enter their Comcast email and password for access. The company is also offering an app for iPhone and Android to help customers find business and residential hot spots.

Shentel currently offers Internet and cable services to residents in Shenandoah County. According to Ed McKay, vice president of engineering, the company is “currently testing Wi-Fi equipment, but has no immediate plans to deploy Wi-Fi hot spots in Shenandoah County.”

Contact staff writer Henry Culvyhouse at 540-465-5137 ext. 184, or

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