Synergy Home Care now offering services in area

Synergy Home Care, a national, non-medical home care company, is now offering services in Warren, Shenandoah, Page, Clarke, and Frederick counties as well as in Winchester.

Carol Miller, who owns and operates the franchise with her husband John, explained the kind of services offered by Synergy, located at 1105 N. Royal Ave., Suite 2, in Front Royal.

“It includes everything from companionship to homemaking to helping with meals,” she said. “It’s particularly the personal care. … Our mission is to provide people with the best possible quality of living that they can in comfortable surroundings and be the preferred provider of those kinds of services as well as the preferred employer. We treat everybody with the dignity and respect that they deserve.”

Jennifer McDonald, executive director of the Warren County – Front Royal Economic Development Authority, expressed her pleasure with Synergy operating in the area in a news release.

“We are pleased to welcome Synergy Home Care to our community,” McDonald said. “They provide services that are greatly needed and we will assist them in every way possible to secure their place in our small business community.”

Miller explained why Front Royal is a good location for the business’ nerve center.

“There are a couple (Synergy locations) in Virginia but nobody is serving Northwest Virginia,” she said. “Front Royal is centrally located and our office is close to some of the facilities. We figured an office in Front Royal would best help us serve that entire area.”

Miller said that Synergy opened its office last June, but that the permitting process dragged on. The Virginia Department of Health requires home care entities have a permit.

Miller explained how the visibility and track record of a national company helps to reassure clients who may otherwise be apprehensive about allowing someone into their home in addition to other benefits afforded by Synergy’s size.

“We provide training and background checks,” she said. “We’re the employer rather than the individual family being the employer, so we’re taking care of taxing and paper work. It’s the assurance of working with a proven entity. Bringing someone into your home is kind of a big deal. Most people would prefer to stay at home if they have that option.”

Miller said she’s excited to be able to get to work and hopes to be able to improve quality of life for those who need a visit once a week to those who require 24-hour care. She said that due to the range of services, cost varies greatly but that Synergy’s rates are on par with the industry average.

“We’re looking forward to providing services and I talk to people every day that need these services,” she said. “Caring for other people is what they do and what they prefer to do with their lives.”

Contact staff writer Nathan Budryk at 540-465-5137 ext. 155, or nbudryk@nvdaily.com